550 jobs to be cut as Amtrak closes Riverside reservation center

RIVERSIDE — In a move announced to employees in a Nov. 14 email, Amtrak officials said they will be closing their Riverside reservation center in January, laying off all 550 employees. Amtrak says the decision to close the Riverside call center was based on declining phone reservations, but employees and union representatives say the decision was based on Amtrak wanting […]

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