RSO rolling out new online reporting system
By Riverside County Sheriff’s Lieutenant Adam Vallejo
The Riverside County Sheriff’s Department continually researches ways to improve efficiency and provide our communities with excellent service. One way this is done is by investing in technology, which gives our community members a choice in how they report incidents and interact with the Department.
The Sheriff’s Department is updating our existing online reporting process and replacing it with the LexisNexis® Desk Officer Reporting System. This solution provides a fast and efficient way for the public to report a variety of past incidents such as petty theft, lost property, vandalism, etc. via the Internet using a computer, tablet or smartphone. This new capability will increase the efficiency of the Sheriff’s Department, reduce workload for patrol personnel while enhancing services to our communities. This system will also be accessible to each of our contract city partners and permits each city to tailor the types of incidents to suit their communities needs and preferences. The system also supports several languages so that it is accessible to everyone. Incidents that are in progress, have physical evidence that needs to be collected or are violent in nature will still be handled by patrol personnel via a dispatcher. The system is expected currently being configured and will go live in the near future.
The LexisNexis Desk Officer Reporting System enables fast and efficient online reporting, providing these additional benefits:
- Reduces officer response times to other incidents
- Generates more accurate reports
- Provides online access to citizens 24 hours a day, 7 days a week
- Offers a web-based solution accessible on any Internet-enabled PC or mobile device
This application will streamline the reporting process and allow patrol deputies to be available for higher priority and in-progress crimes. It will also empower residents to contribute to the reduction of crime in their communities, all while saving taxpayer dollars.
For more information on LexisNexis Desk Officer Reporting System, visit: http://www.lexisnexis.com/risk/products/officer-reporting-system.aspx.
Contact the writer: [email protected]
Trevor Montgomery, 47, recently moved to the Intermountain area of Shasta County from Riverside County and runs Riverside County News Source and Shasta County News Source. Additionally, he writes for several other news organizations; including Riverside County based newspapers, Valley News, The Valley Chronicle, and Anza Valley Outlook; as well as Bonsall/Fallbrook Village News in San Diego County and Mountain Echo in Shasta County.
Trevor spent 10 years in the U.S. Army as an Orthopedic Specialist before joining the Riverside County Sheriff’s Department in 1998. He was medically retired after losing his leg, breaking his back, and suffering both spinal cord and brain injuries in an off-duty accident. (Click here to see segment of Discovery Channel documentary of Trevor’s accident.)
During his time with the sheriff’s department, Trevor worked at several different stations; including Robert Presley Detention Center, Southwest Station in Temecula, Hemet/Valle Vista Station, Ben Clark Public Safety Training Center, and Lake Elsinore Station; along with other locations.
Trevor’s assignments included Corrections, Patrol, DUI Enforcement, Boat and Personal Water-Craft based Lake Patrol, Off-Road Vehicle Enforcement, Problem Oriented Policing Team, and Personnel/Background Investigations. He finished his career while working as a Sex Crimes and Child Abuse Investigator and was a court-designated expert in child abuse and child sex-related crimes.
Trevor has been married for more than 28 years and was a foster parent to more than 60 children over 13 years. He is now an adoptive parent and his “fluid family” includes 13 children and 14 – but soon to be 16 – grandchildren.